Veterinary Practice Tips: What Is Your Body Language Communicating?

By Mia Varra on Mon, Nov 19, 2012 @ 04:13 PM

veterinarian communication, veterinary ultrasound, cow ultrasound, waterproof ultrasound

By; Hilary Parker

Studies show that less than 10 percent of what we say is actually absorbed by our clients. (That explains a lot, doesn’t it?) And yet I’m betting most veterinary professionals haven’t attended even a single class on using — and reading — body language to help improve their conversations with clients.                 

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