Service Technician

Job Summary

Responsible for the entire service cycle of all E.I. Medical Imaging products, including inbound receiving of customer product, cleaning and disinfection of customer product, troubleshooting to the component level for complex digital and analog circuits, and interfacing with the customer either in person or over the phone regarding repair costs and requirements.

Location: Loveland, Colorado

Essential Job Functions

  • Diagnose and repair finished ultrasound devices and accessories to the component level
  • Interface directly with end users regarding repair estimates and requirements
  • Keep our customers happy and in service

Minimum Requirements

  • Minimum 2-year education in electronics, or electro-mechanical studies. Equivalent combination of experience and education can apply.
  • Must be well organized, able to multitask
  • Must have excellent customer service skills
  • SMT soldering experience

Abilities Required

  • Use of PC and applicable related software packages.
  • Knowledge and understanding of electronic concepts and principles
  • Understanding of schematics and circuitry
  • Ability to troubleshoot and diagnose electronic issues to the component level
  • PCB component-level manufacturing and repair, including SMT soldering
  • Can adequately use basic electronic tools such as Oscilloscopes and multi-meters
  • Good customer service skills, both oral and written

Desirable Traits and Characteristics

  • Must have a friendly demeanor towards customers, internal and external
  • Positive attitude
  • Willing to work in high stress environment
  • Willingness to learn new skills
  • Willingness to help co-workers
  • Attention to detail in completing process records
If you're interested in joining our team, complete the form below.