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E.I. Medical Imaging Portable Ultrasound Solution Blog

Last Chance To Register for E.I. Medical Imaging's OPU/IVF Course

Posted by Jim Turner on Thu, Jun 26, 2014 @ 02:01 PM

Ibex OPURegistration for the OPU and IVF course in Tulare, California is nearing the deadline.  Registration for the course will remain open until midnight on June 27, 2014.  There are a few remaining spots left for the course and we encourage you to get registered ASAP!

The information on the course is as follows:

Location: Tulare, CA (class size limited – first come/first served)

Date/Time:  July 8th (9:00 am to 6:00 pm PDT) – 9th (7:00 am to 12:00 pm PDT), 2014

Instructors: 

Alex Souza DVM PhD – University of California - Cooperative Extension

Pablo Ross DVM PhD – University of California Davis – Animal Science Department

Elena Silva DVM PhD – National Foundation for Fertility Research, Lone Tree Colorado

Class General Outline:  All equipment/materials will be supplied

Tuesday July 8: (9:00 am - 12:00 pm) Lecture

Tuesday July 8: (12:00 pm - 1:00 pm) LUNCH

Tuesday July 8: (1:00 pm - 6:00 pm) Wet Lab / Embryo Laboratory Work

Wednesday July 9: (7:00 am - 12:00 pm) OPU on Cows / Searching for Oocytes

Wednesday July 9:  Class is over at 12:00 pm noon.

 

Hotel Headquarters: $85(plus taxes) to receive this rate mention E.I. Medical Imaging, reservations must be made by: Friday, June 27, 2014

Contact:  Krystle Langan (559) 686-8700

Hampton Inn & Suites – Tulare

1100 North Cherry Street

Tulare, CA 93274

Fee:  Registration DEADLINE Friday, June 27, 2014

 $1,000 US

Covers all course instructional and laboratory materials, one lunch, one dinner, and snacks/drinks at breaks.

Overview:

The class is limited in size on a “First come – First serve” bases, so that everyone gets personalized attention. 

Disposable Boots and Coveralls are supplied at no charge.

Lunch and dinner will be provided on Thursday, July 8, and snacks/drinks will be available during the whole course.

For further information, please contact Gary Veserat, E.I. Medical Imaging:  (530) 668-4884

Register For OPU and IVF Short Course in CA

Tags: Bovine ultrasound, E.I. Medical Imaging, ultrasound training, veterinary ultrasound, Bovine Reproduction, Bovine Veterinarian, Basic Bovine Ultrasound Class, OPU, IVF

Basic Ultrasound Bovine Reproduction Class Full in Nebraska

Posted by Jim Turner on Fri, May 09, 2014 @ 01:04 PM

graduationWe are very excited to have offered opportunities to provide education and training of basic bovine reproduction courses using the Ibex® Portable Ultrasound. The classes are offered to all current users of our Ibex® Portable Ultrasound Solutions and to all potential customers of the Ibex®.  I wanted to drop you a quick note to let you know that the class being offered in Bridgeport, Nebraska is no longer available as the class has now reached the maximum number of attendees. 

If you are still interested in a class in that area, please contact us and let us know if you want to attend and we may be able to offer a second class in the area. If you are interested in a class in any of the other offered areas, you can register for them today.  As you can see these classes fill up quickly so do not hesitate to get your name in for the great education.

Register  For Class

 

Tags: Bovine ultrasound, E.I. Medical Imaging, ultrasound training, veterinary ultrasound, Bovine Reproduction, Bovine Veterinarian, Basic Bovine Ultrasound Class, Ultrasound

E.I. Medical Imaging Interviews Dr. Jill Colloton

Posted by Jim Turner on Thu, Apr 24, 2014 @ 10:15 AM

I am excited to be able to provide some of the interviews we filmed at the American Association of Bovine Practitioners that took place in Milwaukee, Wisconsin in 2013.  The first of such interviews we are providing is one of our very good friends and a great supporter of ours, Dr. Jill Colloton. 

Dr. Colloton recently taught a basic bovine reproduction class for E.I. Medical Imaging in Abbotsford, Wisconsin, and it was very successful.  We are glad to have Dr. Colloton as a supporter and we would love for you to support her too.

We continue to have education and training regarding the use of our durable and portable ultrasound systems throughout the year, and in nearly every region of the country.  If you are interested in taking a basic bovine reproduction course, we can register you for an upcoming class. if you are interested in scheduling a class with Dr. Colloton we highly recommend her services.  You can visit her website at Bovine Services, LLC.

If you have any questions or would like to schedule a free demonstration of our Ibex® Portable Ultrasound, contact us today. 

 

Register  For Class

Tags: Ibex Training, Bovine ultrasound, E.I. Medical Imaging, ultrasound training, veterinary ultrasound, Bovine Reproduction, Bovine Veterinarian, Basic Bovine Ultrasound Class, Dr. Jill Colloton, Ultrasound

Arm-Free Bovine Ultrasound Course in Nebraska

Posted by Jim Turner on Thu, Oct 03, 2013 @ 03:38 PM

By Mia Varra, Creative Consultant

Last week I was thrilled to get the opportunity to represent E.I. Medical Imaging and their Ibex® arm-free bovine ultrasound equipment at a veterinary training at the University of Nebraska, North Platte.  I used to get to travel the country and meet exceptional veterinarians and university professionals all the time, but since I am now in a marketing/creative design roll for EIMI at home on our ranch in Western Nebraska,  I jumped at the chance to go to a field day.

Rick Funston at the University of Nebraska, West Central Research and Extension Center, organized this top notch field day and ultrasound training. The class was booked with 10 veterinarians and 4 audits in only a few days after the class was announced. This tells me that beef veterinarians are craving more ultrasound and specifically Arm-free ultrasound training. Veterinarians travelled from Montana, South Dakota, Kansas, Colorado, Texas and the home state of Nebraska to attend this class. 

The class began at 9:00 a.m. with a classroom lecture. Rick Funston started with sharing his research in beef cattle nutrition and reproduction research. He shared two great websites I encourage beef veterinarians to check out. The first one is  beef.unl.edu  that has lots of great information in beef reports, proceedings and webinars and their national repro group website, beefrepro.info, look under resources for past proceedings, etc, lots of great information as well. After a quick break, all three ultrasound companies present got to share information and general ultrasound technique, arm-free practical experiences, and more specific, training on fetal aging, abnormalities and herd management applications.

The group was itching to get out and try the equipment options and new ultrasound knowledge to use on real cows. The University of Nebraska provided over 100 heifers to ultrasound with the main emphasis being on using the arm-free devices.

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Joel Robbins, DVM Scottsbluff, NE and Hannah Klien, DVM Johnstown, CO suited up first in the Ibex® Portable Ultrasound and I.C.E™ Arm-Free Extension equipment.

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Both Dr. Robbins and Dr. Klien found it easy to find pregnancy and open heifers using the Arm-free device.

Thank you to Rick Funston and his team at the University of Nebraska for all their hard work and time in arranging this great educational opportunity. I hope the veterinarians attending the class enjoyed the day as much as I did. It’s not easy to learn a new skill but I feel all the veterinarians will take valuable information back home to their producers and continue to provide great ultrasound services.

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Contact Us About Important Education and Training Opportunities NOW!

Tags: bovine ultrasound wetlab, Ibex Portable Ultrasound, Ibex Customizable Extension, Bovine Veterinarian, bovine veterinary ultrasound, bovine university research

Bovine Vets; Customer Service Tips To Solidify Your Client Relationships

Posted by Mia Varra on Mon, Nov 12, 2012 @ 03:12 PM

bovine ultrasound, cow ultrasound, preg check cows

Dr Kesterson in Bridgeport, Nebraska knows that offering ultrasound to preg check cows gives his producers invaluable information for making management decisions.

 


By Hilary Parker

Today, we’re asking a question that bovine veterinarians are often too busy to ask themselves: Is your customer service good enough to ensure your clients won’t go somewhere else?

After all, just because you have worked with a dairy farm or cattle ranch for a while — even years — that doesn’t mean that the producer couldn’t up and try another vet in your area. He or she may be keeping an ear to the ground for tips on other bovine vets… unless, that is, your skills are complemented by strong customer service.

Susan Ward, a frequently-cited small business consultant, notes that while good salespeople can sell anything to anyone once, good customer service is all about bringing customers back. It’s also about sending them away happy, she says — happy enough that they recommend you, your team and your work to others.

“How do you go about forming such a relationship?” she asks. “By remembering the one true secret of good customer service and acting accordingly: ‘You will be judged by what you do, not what you say.’”

dairy cow ultrasound, cow sonogram, bovine sonogram, best portable utlrasound

The IBEX bovine ultrasound is an excellent way to provide great customer service!



Ward offers the following tips for establishing good customer service:



1) Answer your phone.


Get call forwarding, an answering service — even hire staff if you need to. But make sure that someone is picking up the phone when a current or potential calls your business. And no, a recorded robot is not the same thing as a live person.

2) Don't make promises unless you will keep them.


Not plan to keep them — will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception. If you say, “I’ll be back to check on the herd on Tuesday,” make sure you’re there on Tuesday. Otherwise, don't say it. The same rule applies to client appointments, AI schedules, etc. Think before you give any promise, because nothing annoys customers more than a broken one.

3) Listen to your customers.


There’s nothing more exasperating from a customer’s perspective than telling their vet about a problem they’re experiencing and then discovering that that person hasn't been paying attention and needs to have it explained again. Listen long and hard to your customers. Let them talk and show them that you are listening by making the appropriate responses. Don’t cut them off mid-sentence or assume you understand the entire nature of the problem until they’ve finished, even if you suspect that you do. The animal is the patient, but the producer is the customer.

4) Deal with complaints.


No one likes hearing complaints, and many of us have developed a reflex shrug, saying, “You can't please all the people all the time.” Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time — and position your business to reap the benefits of good customer service.

5) Be helpful — even if there's no immediate profit in it.


The other day I popped into a local watch shop because I had lost the small piece that clips the pieces of my watchband together. When I explained the problem, the proprietor said that he thought he might have one lying around. He found it, attached it to my watchband — and charged me nothing! Where do you think I'll go when I need a new watchband or even a new watch? And how many people do you think I've told this story to?

6) Train your staff (if you have any) to be always helpful, courteous and knowledgeable.


Do it yourself or, if your schedule is too hairy, hire someone to train them. Talk to them about good customer service and what it is (and isn't) regularly. Better yet, show them with your own customer interactions. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he or she never has to say, “I don't know, but so-and-so will be back at...”

7) Take the extra step.


For instance, if someone walks into your office and asks you to help them find something that you don’t happen to carry, don't just say, “Sorry, we don’t carry that.” Instead, give them ideas on where they could find it and then take that extra step to call the store and ask. Whatever the extra step may be, if you want to provide good customer service, take it. They may not say so to you, but people notice when you and your staff make an extra effort and they will tell other people.

8) Throw in something extra.


Whether it's a coupon for a future discount, additional information on how to use the product or a genuine smile, people love to get more than they thought they were getting. And don’t think that a gesture has to be large to be effective. The local art framer that we use attaches a package of picture hangers to every picture he frames. It may be a small thing, but it’s so appreciated.

Of course, the trick is to apply these tips consistently. Doing half of them some of the time isn’t what will resonate with your customers. But if you can turn these tips into habits, you’ll be the vet that your clients refer other producers to.

Tags: cow ultrasound, Bovine ultrasound, Bovine Veterinarian, preg check cows

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